Frequently Asked Questions
General Questions
What is a pre-purchase car inspection?
A pre-purchase car inspection is a comprehensive evaluation of a vehicle's condition performed by a professional inspector before purchase. It helps identify any existing or potential issues that could affect the vehicle's value or safety.
How long does it take to get an inspection scheduled and completed?
We typically complete inspections within 1-2 business days after your order, depending on scheduling availability. We operate Monday-Friday 8am-5pm Central time. While we strive for next-day completion when possible, timing depends on factors like the seller's availability and weather conditions. Weekend inspections are not available. For the best chance at quick scheduling, we recommend placing your order as early as possible.
What areas of the vehicle are inspected?
Our comprehensive 200+ point inspection covers every critical aspect of the vehicle to ensure you know exactly what you're buying. We inspect:
- Mechanical Systems - Engine, transmission, brakes, suspension, steering, and cooling system
- Electrical Systems - Battery, alternator, starter, lights, and electronic components
- Exterior Condition - Paint, body panels, rust, frame damage, and glass condition
- Interior Condition - Seats, dashboard, electronics, air conditioning, and overall wear
- Undercarriage - Exhaust system, oil leaks, structural components, and corrosion
- Road Test - Engine performance, transmission shifting, braking, and handling
- Documentation - Vehicle history, title verification, and maintenance records
- FREE VIN History Report - Accident history, previous owners, service records, and title issues
Want to see what a complete report looks like?
View our detailed sample inspection report.
For Buyers
How do I schedule an inspection?
Scheduling your vehicle inspection is quick and easy! Simply follow these steps:
- 1Click the 'Schedule Now' button below or visit our booking page
- 2Enter your vehicle details (year, make, model, VIN)
- 3Provide the vehicle location and seller contact information
- 4Add your contact details and any special inspection requests
- 5Complete payment and we'll coordinate with the seller to schedule your inspection
Ready to get started?
Click here to book your inspection in just a few minutes.
What do I need to provide for the inspection?
You'll need to provide the vehicle's location, seller's contact information, and any specific concerns you'd like the inspector to address.
How do I receive the inspection report?
After the inspection is completed, you'll receive a detailed digital report via email, including photos and recommendations.
Do you perform inspections at auctions?
No, we do not perform inspections at auction locations. Our service is designed for private seller and dealership transactions where our inspector can thoroughly evaluate the vehicle without the time constraints and limitations of an auction environment.
What happens if the car sells before you inspect it?
If the vehicle sells before we can complete the inspection, you'll receive a full refund. If your card was already charged, we'll issue a complete refund. If we only placed a pre-authorization hold on your payment method, we'll release it immediately. Either way, you won't be charged for an inspection that couldn't be completed.
I suspect a listing might be a scam. Can I order an inspection to verify it?
Yes! We'll send our mechanic to physically verify the vehicle and location, and document everything with photos. We've uncovered many fraudulent listings where the car or location didn't even exist. Our inspector will note any red flags in the report, giving you the evidence you need to make an informed decision. Please note that since we dispatch an inspector to the location regardless of what they find, the full inspection fee applies even if the listing turns out to be fraudulent.
Can I talk to the inspector directly?
No, for privacy and logistical reasons, direct communication with inspectors is not available. However, during checkout there is a section where you can add special notes or instructions for the inspector, such as specific areas of concern or details about the vehicle you'd like them to focus on.
Do you check for cigarette smoke?
Yes, our inspectors assess the interior for signs of smoke exposure, including odors, discoloration, and residue on surfaces.
Do you check for previous accident or flood damage?
Yes, identifying prior accident and flood damage is a key part of our inspection. Our inspectors look for signs such as mismatched paint, uneven panel gaps, water stains, and corrosion. While not all damage is visible without disassembly, our thorough evaluation catches the majority of issues.
Do you inspect the frame for rust or structural damage?
Yes, our inspectors perform a visual assessment of the frame for rust, corrosion, and signs of structural damage. Keep in mind that confirming whether a frame is bent requires placing the vehicle on a frame machine at a specialized shop, which is beyond the scope of a mobile inspection.
Do you perform emissions testing?
No, emissions testing requires specialized equipment at a dedicated facility and cannot be performed in the field. For vehicles 1996 and newer, our inspector connects a diagnostic scanner to the vehicle's OBD-II port, which can flag certain emissions-related codes. However, this is not a substitute for an official emissions test in your state.
Do you perform a compression test?
No, compression testing is not included in our inspection. This is an invasive procedure that most sellers do not permit, and it carries liability concerns that make it impractical for a mobile inspection.
Is the vehicle put on a lift during the inspection?
Since we are a mobile service, our inspectors do not bring a lift to the inspection location. They thoroughly examine the undercarriage using cameras and mirrors, which allows them to document and assess the condition underneath the vehicle. If the vehicle is at a dealership, you can ask the dealer if a lift is available for the inspector to use.
Do I need to be present at the inspection?
No, and we actually ask that customers not be present during the inspection. This allows our inspectors to work without distractions and focus entirely on delivering a thorough, unbiased evaluation. That's the whole point of our service — we handle everything so you don't have to. We'll inspect the vehicle, document our findings, and send you a detailed report.
Will the inspector test drive the vehicle?
Yes, a road test is part of every inspection, provided the vehicle is street legal, safe to drive, and the seller gives permission. In some cases — such as with oversized vehicles like RVs or commercial trucks — the inspector may not be able to drive the vehicle themselves due to size or liability constraints. In those situations, the seller or their representative may drive while the inspector evaluates the vehicle's performance.
For Inspectors
How do I become an inspector?
Join our growing network of professional vehicle inspectors! We're always looking for qualified technicians who want flexible work with competitive pay. Here's what you need:
- ✓Automotive Experience - ASE certifications preferred, but relevant experience in automotive repair/maintenance is essential
- ✓Professional Tools - OBD-II scanner, multimeter, brake pad gauge, tire depth gauge, and other diagnostic equipment
- ✓Technology Ready - Smartphone or tablet for our inspection app and report submission
- ✓Reliable Transportation - Ability to travel to vehicle locations in your area
- ✓Professional Demeanor - Strong communication skills for working with sellers and buyers
- ✓Detail-Oriented - Thorough inspection skills and attention to documentation
Ready to join our inspector network?
Apply now for flexible work with competitive pay.
How does payment work?
Inspectors receive payment within 1-2 business days after submitting completed inspection reports. Payment is processed automatically through our system.
Can I choose my own schedule?
Yes, inspectors have the flexibility to accept or decline inspection requests based on their availability and preferences.